01 What is Responsible Gaming and why it matters
rootbetResponsible Gaming at rootbet means keeping gaming a healthy form of entertainment — where you stay in control, not the other way around. When online betting and gaming cross the line from entertainment into addiction, it can have a serious impact on your family, finances, and mental health.
We want every user to play with a clear head, within their budget, and within set time limits. rootbetResponsible gaming is not just a policy — it's a core part of who we are.
Online gaming has become a popular form of entertainment for many people in Bangladesh. To make sure the fun never turns into a burden, a few simple guidelines go a long way. Remember — gaming is entertainment, not a source of income.
Research shows that players who set a budget beforehand enjoy the experience more and feel less frustrated. A little planning goes a long way.
02 The Golden Rules of Healthy Gaming
Responsible Gaming isn't about rigid rules — it's a set of simple habits that make your gaming experience genuinely enjoyable.
Set Your Budget First
Set aside a fixed amount for gaming at the start of each month. Once it's gone, the session ends.
Don't chase your losses
Chasing losses by placing bigger bets is the most dangerous habit you can develop. Avoid this trap.
Set a Time Limit
Decide on a daily time limit before you start playing. Use a clock or set an alarm.
Know Your Mental State
Avoid playing when you're angry, upset, or lonely. Poor emotional states lead to poor decisions.
- Don't skip time with family and friends just to play
- Remember: gaming can never replace a livelihood
- Never bet with credit or borrowed money
- Do not game in front of children or on a child's device
- Avoid playing under the influence of alcohol or substances
03 How to Set Your Limits
rootbetLog in and go to Account Settings, then find the "Responsible Gaming" section. You can easily set your own limits from there.
Log in to your account
Log in to your rootbet account with your email and password.
Go to Profile Settings
Click your name in the top right corner and select "Account Settings".
Open the Responsible Gaming Tab
Go to the "Responsible Gaming" tab.
Choose a Limit or Break
Deposit limit, session time, cooling-off, or self-exclusion — choose whichever tool you need.
Confirm
Confirm the change with your OTP. The limit will take effect immediately.
Lowering your deposit limit takes effect immediately, but increasing it requires a 72-hour waiting period. This is intentional — it's designed to prevent impulsive limit increases.
04 Signs of problem gaming
Ask yourself honestly. If any of the following apply to you, it may be time to seek help:
- Unable to stop gaming even when you want to
- Placing more bets to try to win back money you've lost
- Stealing time from family or work to play
- Borrowing money or dipping into savings to fund gaming
- Lying or hiding the truth about your gaming
- Feeling restless or irritable when you're not playing
- Gaming has become your primary source of enjoyment
- Neglecting sleep, meals, or personal care
If you notice these signs, don't be ashamed. Seeking help is a sign of strength, not weakness. Reach out to us: support@rootbet.im
05 Protection of Minors
rootbetAnyone under 18 is strictly prohibited from opening an account or using our services. We verify age at registration and may request KYC documents in cases of doubt.
If there are children or teenagers in your household, keep gaming out of their reach. Use password locks on your devices and enable parental controls on your browser.
- Use a strong password on your device
- Keep your rootbet account login details out of reach of children
- Avoid gaming in front of children
- Help your family understand the potential harms of gaming
06 Self-Exclusion Process
Self-Exclusion is a powerful tool you can activate yourself. Once enabled, for a set period of time rootbetLogin and transactions will be unavailable.
- Short-term: 6 months to 1 year
- Long-term: 1 to 5 years
- Permanent: Indefinitely
To activate self-exclusion support@rootbet.im— email us with "Self-Exclusion Request" in the subject line. We'll process it within 24 hours.
During self-exclusion, you won't receive any promotional messages and won't be able to open a new account. A 7-day cooling-off period applies before reactivation once the exclusion period ends.
07 Check Yourself
These simple questions will help you assess your gaming habits. Answer them honestly.
1. Did you spend more than your gaming budget last week?
2. Do you feel restless when you stop gaming?
3. Has gaming cut into time with family or work?
Your gaming habits appear to be under control. Still, stay cautious and stick to your limits.
Some warning signs are showing. Set a deposit limit and, if needed, support@rootbet.im— get in touch with us.