Legal Documents
Last Updated: January 2026

Rootbet Terms & Conditions — Full Policy

Please read these Terms & Conditions carefully before creating an account on rootbet. By using the platform, you agree to be bound by these terms.

Account & Registration Policy
Payment & Withdrawal Terms
Bonus & Promotion Terms
Responsible Gaming Policy
Account Closure & Suspension Policy

Summary of Key Terms

Key highlights at a glance

Age Restriction

Only individuals aged 18 or above may open an account at rootbet. A government-issued ID may be required as proof of age.

One Person, One Account

Each person may hold only one rootbet account. Creating multiple accounts may result in all of them being permanently closed.

Your own payment method

Only payment methods registered in your own name are accepted. Payments made through another person's account are not permitted.

Bonus Wagering Requirements

A specified amount must be wagered before bonus funds can be withdrawn. Each bonus has its own wagering requirements, which are stated separately.

Anti-Fraud Policy

Any attempt at fraud, manipulation, or system abuse will result in account closure and forfeiture of deposited funds.

Right to Modify Terms

Rootbet reserves the right to modify these terms and conditions at any time. Users will be notified before any changes take effect.

01 General Terms & Conditions

rootbetBy using -'s website and services, you confirm that you have read and understood these Terms & Conditions in full and agree to be bound by them.

rootbet An online gaming platform operating under an international gaming license. To use this platform, you must comply with the following terms:

  • You must be at least 18 years of age
  • Online gaming must be legal for you under the laws of your country of residence
  • You use this platform at your own discretion and risk
  • All information you provide is true and accurate

These terms and conditions apply to users in Bangladesh and various other countries. Your local laws and rootbetIf there is a conflict with the rules of, you must comply with local law.

02 Account Registration & Verification

Account Eligibility

rootbetTo register an account with -, you must meet the eligibility criteria below. If any condition is not met, registration will not be permitted, and any existing account may be closed.

  • Must be at least 18 years of age
  • A valid email address and mobile number
  • One account only (with no previously closed accounts)
  • Providing accurate and truthful personal information

KYC Verification

rootbet may request identity verification at any time. This is part of a legal obligation and is also important for your protection. Any of the following documents may be required for verification:

  • National ID Card (NID)
  • Passport
  • Driving License
  • Recent utility bill (as proof of address)

Withdrawal requests will not be processed until verification is complete. Complete your KYC in advance to ensure faster withdrawals.

03 Deposit & Withdrawal Policy

rootbetAll payment transactions on are governed by the following policy. For full details on payments, please visit our On the Payments page will be available.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳500 ৳500 15 minutes–4 hours
Nagad ৳500 ৳500 15 minutes–4 hours
Rocket ৳500 ৳500 30 minutes–6 hours
Bank Transfer ৳5,000 ৳5,000 12–24 hours
Crypto (USDT) $10 $10 30 minutes – 2 hours

Withdrawal Terms

  • Withdrawals can only be made to the same payment method used for the most recent deposit
  • KYC verification is mandatory before your first withdrawal
  • Deposited funds must be wagered at least once before a withdrawal can be made
  • Bonus funds cannot be withdrawn without separately fulfilling the wagering requirement
  • The maximum daily withdrawal per account is ৳1,00,000

04 Bonus & Promotion Terms and Conditions

rootbet-'s bonuses and promotional offers are subject to the following general terms. Individual offers may carry additional terms, which will be stated on the relevant offer page.

Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit. To qualify:

  • Bonus codes (if applicable) must be entered correctly
  • A minimum deposit of ৳1,000 is required
  • The bonus amount must meet a ×30 wagering requirement
  • Wagering requirements must be met within 30 days of bonus activation

General Bonus Rules

  • The welcome bonus can only be claimed once per person, household, or IP address
  • Bonus funds cannot be withdrawn directly — they may only be used for betting
  • Once wagering requirements are met, winnings can be withdrawn as cash
  • rootbet Reserves the right to cancel or modify any bonus at any time
  • If bonus abuse is detected, the bonus and any associated winnings will be forfeited

Before claiming a bonus, carefully read its specific terms. If you need clarification on the wagering requirements, rootbet Ask our support team.

05 Gaming Rules

rootbetAll games on are conducted fairly and impartially. Every game outcome is determined by an RNG (Random Number Generator) or a live dealer.

Player Responsibilities

  • All betting decisions are made by the player, who bears full responsibility for them
  • If a game is interrupted due to a technical error rootbet reserves the right to void that round
  • Attempting to manipulate game outcomes is prohibited
  • The use of bots or automated software is strictly prohibited

Limit Settings

Each game has minimum and maximum bet limits, which are displayed before the game begins. rootbet may change these limits at any time.

06 Account Suspension & Closure Policy

rootbet may temporarily suspend or permanently close an account for any of the following reasons:

  • Registering with false or inaccurate information
  • Operating multiple accounts
  • Suspicious activity related to fraud or money laundering
  • Bonus abuse or manipulation
  • Use of Bots or Automation Software
  • Failure to pass KYC verification
  • Harassment or abuse of other users

Upon account closure, bonuses and associated winnings may be forfeited. However, your original deposited funds will be returned, unless evidence of fraud is found.

Self-closure of account

You can close your account at any time by contacting our support team. Please withdraw any remaining balance before requesting closure.

07 Responsible Gaming

rootbet We believe gaming should be entertainment, not addiction. We encourage all players to gamble responsibly. For more information, please visit our Responsible Gaming can be found on the page.

  • Deposit limit setting is available
  • Account cooling-off periods are available for a set duration
  • Permanent self-exclusion is available
  • Referrals to professional support for problem gambling are available

08 Intellectual Property

rootbet's website, logo, content, game graphics, and all digital assets are our intellectual property. Copying, distributing, or using them for commercial purposes without prior permission is strictly prohibited.

Games on the platform are the property of third-party game providers, who retain all associated intellectual property rights.

09 Privacy & Data Protection

For full details on how your personal information is collected, stored, and used, please refer to our Privacy Policyoutlined there. That policy forms part of these Terms & Conditions.

In short, rootbet:

  • Your information is never sold to third parties
  • Your data is used solely for service delivery and legal compliance
  • All data is secured with 256-bit SSL encryption
  • Accepts requests to view, correct, or delete your personal data

10 Limitation of Liability

rootbet Is not liable for the following:

  • If a game is interrupted due to loss of internet connection
  • Payment delays caused by third-party technical failures
  • If information is leaked due to the user's own negligence,
  • In the event of force majeure (natural disasters, government directives, etc.)

That said, we always strive to resolve any issues promptly and minimize any inconvenience to our users.

11 Dispute Resolution

For any dispute or complaint, please first contact rootbetContact the support team. We aim to provide an initial response to all complaints within 72 hours.

If the matter cannot be resolved through support, the dispute will be escalated to our licensing authority. This process is conducted in a fully impartial manner.

To file a complaint, email us at: support@rootbet.im — Write "Complaint" in the subject line and provide a detailed description.

12 Changes to Terms

rootbet The right to update these terms and conditions at any time is reserved. Users will be notified of changes through the following methods:

  • A notice will be published on the website
  • A message will be sent to your registered email
  • The effective date of any changes will be updated on this page

If you continue using the platform after the updated terms take effect, rootbet Continuing to use the platform will be considered acceptance of the updated terms.

13 FAQ

Yes, you can deposit and play without completing verification. However, KYC verification is mandatory before any withdrawal. To avoid delays, it's smart to complete verification in advance.

If the wagering requirement is not met within the specified timeframe, the bonus balance will be automatically forfeited. Any winnings generated from bonus bets during that period will also be forfeited if the wagering requirement remains unfulfilled.

If your account has been closed, email support@rootbet.im immediately. Use "Account Suspended" as the subject line and include your registered email address and mobile number. Our team will get back to you with details within 48 hours.

Yes, different family members can log in to separate accounts from the same device. However, a single individual may not operate multiple accounts. Attempting to claim bonuses on multiple accounts from the same IP address will be treated as fraud.

Withdrawals via Mobile Pay and Nagad are typically processed within 15 minutes to 4 hours. Bank transfers may take up to 24 hours. Processing times may be longer if KYC verification is pending or additional verification is required.

Done reading the terms? Join now!

Register at rootbet and claim a 100% welcome bonus. Enjoy top games in a secure environment — with instant payments via Mobile Pay and Nagad.

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