Privacy & Security
Last Updated: January 2026

Rootbet Privacy Policy — Your Data, Our Responsibility

Your personal information is completely safe with us. Everything you need to know — what data we collect, why we collect it, and how we protect it — is all here.

256-bit SSL Encryption
Never sold to third parties
GDPR Compliant
Data Secured
Encrypted Storage
Your Control
View or Delete Your Data
No Spam
No unsolicited messages

How We Protect Your Privacy

The core pillars of rootbet's data protection

Maximum Encryption

All your data is protected with 256-bit SSL/TLS encryption — bank-grade security that keeps your information out of reach from hackers.

No Data Selling

Your personal data is never sold to any third party. Only the minimum necessary information is shared with a limited number of partners strictly for service improvement.

Your Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Cookie Transparency

You are clearly informed about which types of cookies are in use, and you have the option to decline any non-essential cookies.

Limited Retention Period

Your data is not retained beyond what is necessary. Once an account is closed and legal obligations have been met, your data is deleted.

24/7 Support

If you have any privacy-related questions or concerns, our support team is always ready to help.

01 Introduction & Scope

rootbetWelcome to -'s Privacy Policy. This document explains what information we collect, why we collect it, how we use it, and how we keep it secure.

rootbetBy using -'s website, app, or any of our services, you agree to the terms of this Privacy Policy. If you do not agree, we kindly ask that you discontinue using our services.

This Privacy Policy Terms & Conditions' must be read alongside. Both documents together rootbetdefines your relationship with -.

This policy applies to users accessing the platform from Bangladesh or anywhere else in the world rootbet Applicable to all users. We comply with GDPR and international data protection standards.

02 What Data We Collect

We collect information in several ways — some you provide directly, and some is gathered automatically as you use our services.

What You Provide Directly

Data Type Why It's Collected Mandatory?
Full Name Account Verification & Payments Yes
Date of birth Age Verification (18+) Yes
Email address Contact & Security Yes
Mobile Number OTP Verification & Payments Yes
Address KYC Verification Optional
ID document photo Mandatory KYC Verification Required for withdrawals
Payment Information Deposits & Withdrawals Yes

Automatically Collected Information

You rootbet The following information is collected automatically while you use the platform:

  • IP address & device type
  • Browser information & operating system
  • Time spent on site and pages visited
  • Gaming history and transaction records
  • Cookies & Tracking Data (consent-based)

03 How We Use Your Information

rootbet Your data is used only for specific, legitimate purposes. It is never used for anything beyond what it was collected for.

  • Account Management: To ensure secure registration, login, and account protection
  • Service Delivery: To keep gaming, betting, and payment services running smoothly
  • Identity Verification: To complete the KYC process and prevent fraud
  • Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and other applicable requirements
  • Contact: To send important updates, security alerts, and payment confirmations
  • Service Improvement: To analyze data and improve the user experience
  • Promotions: To keep you informed about relevant offers and bonuses, with your consent

You can opt out of marketing communications at any time. Simply click the "Unsubscribe" link at the bottom of any email, or contact our support team.

04 Data Sharing Policy

rootbet Your personal data is never sold. However, limited information may be shared with trusted partners under specific circumstances.

Who We May Share Your Data With

  • Payment Providers: Providers such as Mobile Pay, Nagad, and banks receive the necessary information to process transactions
  • KYC Partner: Licensed verification service provider for identity verification
  • Game Provider: Limited data for live gaming services
  • Law Enforcement: To government authorities when required by court order or legal obligation
  • Technology Partner: Cloud and security service providers for site operations

All third-party partners are contractually required to comply with our privacy standards. They may not use your data for their own purposes.

05 Cookies & Tracking Technologies

rootbet This website uses cookies. Cookies are small text files stored in your browser that help the site remember your preferences and deliver a better experience.

Cookie Type

  • Essential Cookies: Used to maintain login sessions and keep the site secure. These cannot be disabled.
  • Functional Cookies: Remembers your preferred language and settings.
  • Analytics Cookies: To understand how the site is used, helping us improve our services.
  • Marketing Cookies: To show you relevant ads. You may opt out of these at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.

06 Data Protection Methods

rootbet- uses multiple layers of security to protect your data, because we believe your trust is our most valuable asset.

  • SSL/TLS Encryption: All data is transmitted over a 256-bit encrypted connection when you access the site
  • Firewall Protection: An advanced firewall system blocks unauthorized access
  • Two-Factor Authentication (2FA): An added layer of security for your account
  • Regular Security Audits: Independent experts regularly audit our systems
  • Restricted Access: Only authorized personnel can access your data
  • Data Backup: Regular backups are maintained at secure locations

No online system is 100% secure. That's why you should also stay vigilant — use a strong password and never share your login credentials with anyone.

07 Data Retention Period

We do not keep your data longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: Up to 5 years while the account is active and after it is closed
  • Transaction Records: 7 years as required by legal obligations
  • KYC Documents: Up to 5 years after account closure
  • Gaming Logs: 3 years
  • Cookie Data: Until the session ends or you delete it

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

08 Your Rights

rootbetAs a user of rootbet, you have a number of rights over your personal data. These rights are recognized under international data protection law.

Right to Access

You may request to know what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that the use of your data be restricted in certain circumstances.

Right to Portability

You can request a copy of your personal data at any time.

Right to Object

You may request to opt out of marketing communications.

To exercise these rights support@rootbet.imEmail us at -. We will do our best to respond within 30 days.

09 Children's Privacy

rootbet-'s services are intended solely for users aged 18 and above. We do not knowingly collect data from minors.

If a minor is found to have created an account on our platform, it will be closed and all associated data deleted immediately. If you are aware of a minor using our site, please let us know.

10 International Data Transfers

rootbet An international platform. Your data is stored in secure data centers, which may be located outside Bangladesh.

We ensure that all international data transfers comply with applicable international law and that adequate protections are in place in the recipient country. Where data protection laws are insufficient, contractual safeguards are established.

11 Policy Changes

We may update this Privacy Policy from time to time. Any changes will be communicated through the following methods:

  • A notice will be posted on the website
  • A message will be sent to your registered email
  • The "Last Updated" date at the top of this page will be changed

For significant changes, you will be notified at least 30 days before they take effect. Even after the updated policy comes into force, rootbet Continued use of the platform will be considered acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. We'll do our best to respond as quickly as possible.

Privacy Contact Email: support@rootbet.im
Use the subject line: "Privacy Policy Request"
Response time: 3 to 7 business days

No, rootbet Your personal data is never sold to third parties. Limited information is shared with specific partners solely for payment processing and KYC verification — always in the interest of your service.

Email support@rootbet.im with the subject line "Data Access Request" or "Data Deletion Request". Include your registered email address and mobile number. We will take action within 30 days of verifying your identity.

Even after an account is closed, certain data must be retained for legally mandated periods. Transaction records are kept for 7 years and KYC documents for 5 years, after which they are securely deleted.

Yes, with your consent we may send you emails about new bonuses, promotions, and offers. You can opt out at any time by clicking the "Unsubscribe" link in any email or by contacting support. Payment and security-related messages will always be sent.

In the event of a security breach, we will notify you promptly and help secure your account. If you notice any suspicious activity, change your password immediately and contact our support team right away.

Play on a Safe & Trusted Platform

Enjoy the best gaming experience at rootbet with your data fully protected. Register now and claim your 100% welcome bonus.

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